FAQ

We love working with licensed tour operators, agencies, and travel agents who share our passion for Iran. To begin, simply email our B2B team (b2b[@]nilutours.com) with:

• Your company details and official license.
• Your preferred itineraries and expected annual volume.

We’ll review your inquiry, send you preliminary quotes, and schedule an onboarding call to set everything up!

Absolutely! We are happy to co-brand itineraries, vouchers, and client documents with your agency’s logo. Just provide us with your logo files and any specific brand guidelines when you confirm your booking.

Yes — we can share case studies and partner references upon request, subject to our commitment to client confidentiality. Please contact our B2B Manager, and we will provide relevant, successful examples.

Yes, that’s our specialty! We excel at creating tailor-made programs. Just let us know your client’s profile, desired length of stay, budget, and key interests, and we will design a bespoke itinerary perfectly suited for them.

We suggest 6–12 weeks for standard group tours to secure the best arrangements. Private or small-group bookings can often be arranged with shorter notice.

Pro-Tip: For peak travel seasons or very large groups, we strongly advise inquiring as early as possible to ensure we secure the best guides, hotels, and transport.

We work exclusively with licensed, professional local guides and ground staff. English-speaking guides are standard for all our tours. Guides in other languages (German, French, Spanish, Italian, etc.) can be arranged upon request to meet your clients’ needs.

• Visas & Permits: We assist partners by providing the necessary visa invitation letters (visa reference number) and securing local permits where required. For detailed visa information, please refer your clients to our comprehensive resource: “Iran Visa Guide for Tourists (2025).”
• Special Needs: We can accommodate dietary requests, religious needs, and accessibility requirements. Please provide us with full details at the time of booking so we can confirm feasibility and make the appropriate arrangements.

We partner only with vetted hotels, reputable transport companies, and licensed local suppliers. We maintain high standards through regular partner audits, comprehensive performance reviews, and — most importantly — by carefully listening to feedback from our client groups.

• Our Coverage: NiluTours maintains all necessary licenses and local liability coverage to operate tours in Iran.
• Traveler Coverage: It is mandatory that all travelers have valid personal travel insurance, including medical coverage, before arriving in Iran. As our partner, you are responsible for ensuring your clients are properly insured.

Our dedicated operations team monitors all groups closely. We provide 24/7 on-call support for any emergencies and will immediately coordinate alternatives (transport, accommodation, revised touring) if unforeseen changes are needed.

Our clear cancellation and refund policies are detailed in every contract and tour voucher. We also include standard force majeure clauses to cover extraordinary events. We guarantee transparent terms are provided for your review before you confirm any booking.

This second set of questions is equally important for reassuring travelers and setting clear expectations. I will now rephrase these questions to be warm, informative, and engaging, aiming for a tone that is encouraging but realistic.

Yes! Many travelers describe Iran as an incredibly safe, welcoming, and culturally rich destination. The warmth of local hospitality is often cited as the highlight of any visit. NiluTours provides experienced local support and a full operations team to monitor your group closely throughout the entire journey, ensuring your peace of mind.

To ensure a smooth entry, your passport should generally be valid for at least six months from the date you plan to enter Iran. Additional documents like a visa invitation letter and valid travel insurance are required. We will confirm the specific entry requirements for your client’s nationality during the booking process.

Every confirmed booking includes a list of key local emergency contacts, including your guide, the operations manager, and the partner office. We also provide a dedicated 24/7 on-call number for any urgent issues that may arise.

Visa requirements depend entirely on the traveler’s nationality. While many visitors need a visa secured prior to arrival, some nationalities may be eligible for a visa-on-arrival. NiluTours assists with the visa invitation letters and guides you through the process.

Please Note: Always verify the specific requirements for your passport country. For detailed visa guidance, please refer to our comprehensive weblog: “Iran Visa Guide for Tourists (2025).”

• Booking Payments: Bookings are typically invoiced and paid by your agency in EUR, USD, or another agreed currency via bank transfer (SWIFT).
• On-Ground Spending: Incidental expenses on the ground are usually paid in local currency (Iranian Rial – IRR). You can easily convert money at many reliable exchange shops. Additionally, many hotels, restaurants, and service providers also accept direct payment in EUR or USD.

We select from reputable local hotels ranging from 3★ to 5★, as well as charming boutique properties. While hotel ratings in Iran may differ from international standards, we rely on years of experience and consistent guest feedback to choose properties that offer the best possible comfort, cleanliness, and service for international travelers.

We encourage travelers to pack comfortable, layered clothing suitable for varying climates.

• Women: Should bring modest clothing, including long sleeves, long pants or skirts, and a headscarf (required in public).
• Men: Should avoid shorts and sleeveless shirts.

We provide two detailed weblogs covering all you need to know: “Dress Code, Currency & Food in Iran” and “Things to Know Before Traveling to Iran.”

Yes, we can! We regularly accommodate vegetarian, vegan, halal, and other dietary requirements with advance notice. Please be sure to let us know all dietary restrictions at the time of booking.

Good to Know: Traditional Iranian cuisine is centered around meat (kebabs, stews, chicken dishes), but chefs are always happy to prepare delicious alternatives when notified in advance.

Tipping is common but optional and is a thoughtful way to show appreciation for good service. Your local guide can advise you on the typical amounts for drivers, guides, and local staff, or you may follow your own company’s established policy for group tours.

The ideal time depends on the regions you want to explore! Generally, spring (March–May) and autumn (September–November) offer the mildest weather and most comfortable conditions for sightseeing across most of the country.

For detailed guidance on climate, festivals, and regional variations, please refer to our weblog: “Best Time to Travel to Iran.”

We partner with reputable local providers for all transport, including comfortable buses, private vehicles, and domestic flights. While some domestic aircraft may be relatively older, they are regularly maintained and remain safe and reliable. For popular itineraries like the Classic Iran Tour, we often rely on comfortable land transportation instead of flights to ensure smooth, scenic, and enjoyable travel.

Photography is welcomed at most sites! However, there are restrictions at certain sensitive locations, government buildings, and some religious sites. Always ask your guide before taking photos of people or sensitive areas to show respect for local customs and regulations.

Most hotels and many vehicles on our group tours offer Wi-Fi. SIM cards and mobile internet are readily available upon request, and your guide can assist you with the purchase and activation.

Heads Up: Some international apps and services may have limited access locally; we provide practical guidance to help you stay connected during your trip.